Shipping details are provided once a tracking number is available. Carrier tracking may update only after collection or the first scan. Separate items may arrive in different shipments.
For an automated order-status enquiry, have your order number, order email address and delivery postal code ready. Share them only in a private service chat or with support@gema-net.de.
For freight delivery, provide a reachable telephone number and check access and unloading arrangements. The included transport service follows the shipping terms and your agreement. Schedule installation using a confirmed delivery date.